Our Returns and Refunds Policy in Homlli are:
Eligibility for Returns
Products can be returned within 14 days of delivery if they are unused, in their original packaging, and in resalable condition. Some items, such as personal care or customized products, may not be eligible for return.
Refund Process
Once we receive and inspect your return, we will process your refund within [X] business days. The refund will be issued to the original payment method, excluding any shipping charges.
Exchange Policy
If you receive a damaged, defective, or incorrect item, please contact us immediately for a replacement. Exchanges are subject to stock availability.
Non-Refundable Items
Certain products, including final sale items, gift cards, and personalized goods, cannot be returned or refunded.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method to ensure your return is received.
How to Request a Return
To initiate a return, contact us at [Your Email] with your order number and reason for return. Our team will guide you through the process.